 | |
Intelligent Solutions for Court Administration
Today’s state regulatory reporting requirements and community demands require improved insight for more efficient and effective court management. A Performance Management environment for court administration provides an in-depth look at court operations and key performance metrics. By analyzing data from existing court management transactional systems, governments are better able to anticipate case volumes, optimize staffing levels, improve case throughput, monitor finances, and prepare regulatory reports.
CIS Dasboards
Highlights
- Spot trends early with graphical, interactive dashboards
- Streamline reporting and simplify report access, availability and distribution
- Empower business users to create queries, reports and dashboards with limited or no IT involvement
- Encourage rapid user adoption with intuitive tools and minimal training and support
- Protect IT investments in existing Case Management, Administrative and Financial systems and other related data sources
Today's Challenges
Existing court reporting and management systems manage the day-to-day process of logging documents and scheduling cases yet lack visibility to improve throughput and manage overall performance. Case patterns and trends go unnoticed and missing documents are discovered too late in the process.
Discover Opportunities - Drive Decisions
Case Lifecycle Management
Track cases throughout the entire process and understand the relationship between types of cases, documents required and administrative effort involved. Better understand what drives case volume, such as seasonality, population demographics, etc., and whether there are opportunities to proactively manage certain case types.
Staff Performance Management
Improve visibility of which staff members are most productive and how quality levels compare. Measure the throughput of staff members and how performance varies by case types. Evaluate team performance and how management decisions may impact results.
Financial Management
Identify which cases are more difficult to collect and gain insights to help align and distribute fees with costs internally and to other agencies as required.
RegulatoryReporting
Automate the creation, review and production of regulatory and standard measurement reports such as CourTools © Trial Court Performance Measures, from NCSC, and create repeatable processes that institutionalize important measurements and provide a reliable, single version of the truth.
The Right Information. At the Right Time. Every Time.
Back | |
